Automation & AI agents
The admin runs itself.
The repetitive work done for you: enquiries answered, follow-ups sent, data where it needs to be. Anything that needs a person comes straight to you, and Ryan checks the work.
Talk to the person who builds it. No obligation.
- 08:02Website enquiry: a dining table for 8, in oak.
- 08:03Reply sent with sizes, timbers and finishes.
- 08:03Enquiry added to your customer list.
- 11:30Follow-up set for Thursday.
Needs you1 delivery complaint
The work that eats your evenings.
Enquiries answered
Website and email enquiries answered as they come in, with the questions you would ask.
Follow-ups sent
Quotes and bookings followed up on the days you choose, until you get an answer.
Data where it needs to be
Orders, customers and bookings kept in step across your systems, without anyone typing them twice.
Anything else comes to you
Money, complaints and anything unusual go straight to a person, with a summary of everything handled.
Running in a real business today.
Automation & AI agents, Biku Living & Design
Customer emails answered
- The problem
- Every customer email waited for a person, even simple design questions.
- What we built
- AI that answers design questions straight away, with a clear disclaimer, and passes anything about money, orders or complaints to a person. A summary of everything handled arrives at 5pm.
- Where it's up to
- Sending since 26 Sep 2026
Automation, Biku Living & Design
Design calls booked
- The problem
- Design calls were booked by form and phone, and followed up by hand.
- What we built
- One booking sets off the prep questions, the customer record, a team alert and the calendar entry.
- Where it's up to
- Taking bookings since Sep 2026
Custom software, Rebar
Rebar's bookkeeping app
- The problem
- Receipts in the ute, and books done at night.
- What we built
- The app our own bookkeeping service runs on. Receipts come in by text and get matched to the bank, and nothing goes into the books until Sue has checked it.
- Where it's up to
- Being finished now, with a pilot for its first real clients coming soon
It knows its limits.
We tell you where AI is used before we start. Every agent follows the same rules.
- It never pretends to be a person. It says it's an assistant in its greeting, and whenever it's asked.
- It only quotes prices, dates and times you have set.
- It reads details back before it books anything.
- It hands money, complaints and anything it isn't sure about to a person.
- It never takes card numbers in chat or over the phone.
- It speaks as your business, in your words, not ours.
Map it, build it, run it.
1
Map it.
A paid session to map the work that repeats, and what to hand over first. $990, GST included.
2
Build it.
A written scope and a fixed price. Then we set it up with your words, rules and systems.
3
Run it.
We look after it every month, check its work and tune it as your business changes.
Quoted after the map, with a monthly care fee. Usage, like AI and text messages, is charged on top and shown on your bill.
What would you hand over first?
Call or text 0483 828 517. On the first call we'll look at the work that repeats, and tell you honestly what's worth automating.