Rebar for trades Calls & quotes
Missed calls are missed jobs.
Every missed call texted back, every enquiry answered and every quote chased, while you stay on the tools. Ryan sets it up with your rules and checks its work.
Talk to the person who sets it up.
Customer, text message
- 7:12am Missed call. You were on a job.
- Hi, it's the Quellbrook Plumbing assistant. Sorry we missed your call. What do you need a hand with?
- Blocked drain at the back of the house, Burleigh.
- Thanks. I've passed it to Rafe with your details. He'll call you back with a time.
- Sent to you: blocked drain, Burleigh. Details texted back.
The jobs that go missing on the tools.
Missed calls, texted back
When you can't pick up, the caller gets a text from your business, asks what they need, and you get the details.
Enquiries answered
Calls and messages answered with the questions you would ask: the job, the address, how urgent it is.
Quotes chased
Quotes you send get a follow-up on the days you choose, so a yes or a no comes back to you.
A quote, chased.
A quote nobody follows up is easy to forget, on both sides. A follow-up on the day you choose brings the answer back to you.
- SentTue
- Followed upThu
- AcceptedFri
It knows its limits.
Every assistant follows the same rules, whatever business it answers for.
- It never pretends to be a person. It says it's an assistant in its greeting, and whenever it's asked.
- It only quotes prices, dates and times you have set.
- It takes the details right and reads them back.
- It hands emergencies, complaints and anything it isn't sure about to you.
- It never takes card numbers over the phone or in chat.
- It speaks as your business, in your words, not ours.
A setup fee, then a monthly price.
$490 to set up, then $399 a month plus call and text charges, GST included. A founding price for our first 3 clients.
Call and text charges are listed on your bill. It's month to month, with 30 days' notice.
Stop losing jobs to voicemail.
Call or text 0483 828 517. Tell us your trade and how many calls you miss in a week.