Work
Built for our own business first.
Every system here was built for a real business, most of it for Biku Living & Design, the Gold Coast interior design business Ryan owns. Each one says what the problem was, what we built and where it's up to.
Big-business systems, without big-business costs.
The kind of systems large retailers and manufacturers run on, built to fit a business your size.
Custom software, Biku Living & Design
Delivery pricing at checkout
- The problem
- Checkout quoted delivery from wrong product weights. One $1,820 armchair was quoted $11.52 to deliver.
- What we built
- A delivery engine that prices every order from Biku's own rules, by product, size and zone. Rates change in Shopify, not code, and go live in about 2 seconds.
- Where it's up to
- Live since 28 Sep 2026
Website & online store, Biku Living & Design
The Biku website and online store
- The problem
- Biku moved from selling furniture to interior design, and needed a site that books design calls, not just sells products.
- What we built
- The website and online store for our Gold Coast interior design business. It books free 15-minute design calls and sells furniture delivered Australia-wide.
- Where it's up to
- Live
Automation, Biku Living & Design
Collection pages arranged overnight
- The problem
- Collection pages could only be sorted by date or best-seller, so ranges looked thin and popular pieces got buried.
- What we built
- Every night, collection pages are re-ordered the way a merchandiser would, with popular and new pieces rising. Visits are counted as daily totals only, with no names.
- Where it's up to
- Live since 3 Oct 2026
The admin runs itself.
Enquiries answered, follow-ups sent, records kept in step. Anything that needs a person comes straight to you.
Automation & AI agents, Biku Living & Design
Customer emails answered
- The problem
- Every customer email waited for a person, even simple design questions.
- What we built
- AI that answers design questions straight away, with a clear disclaimer, and passes anything about money, orders or complaints to a person. A summary of everything handled arrives at 5pm.
- Where it's up to
- Sending since 26 Sep 2026
Automation, Biku Living & Design
Design calls booked
- The problem
- Design calls were booked by form and phone, and followed up by hand.
- What we built
- One booking sets off the prep questions, the customer record, a team alert and the calendar entry.
- Where it's up to
- Taking bookings since Sep 2026
Custom software, Rebar
Rebar's bookkeeping app
- The problem
- Receipts in the ute, and books done at night.
- What we built
- The app our own bookkeeping service runs on. Receipts come in by text and get matched to the bank, and nothing goes into the books until Sue has checked it.
- Where it's up to
- Being finished now, with a pilot for its first real clients coming soon
See the whole business in one place.
Sales, targets and results in one view, so you can act this week, not at the end of the month.
Custom software, Biku Living & Design
Vantage One
- The problem
- A retail sales team needs targets and coaching, but the numbers sat in point-of-sale reports.
- What we built
- Store and individual targets on one board, sales reports turned into charts, targets the team chases together, and AI that explains results against targets.
- Where it's up to
- Used by Biku's team every day
What would you build first?
Call or text 0483 828 517. Tell us where the double handling is, and we'll tell you honestly what's worth building.